A loyalty program that drives repeat bookings
Stop gluing together Smile.io, LoyaltyLion, or spreadsheets. Triviyo ships a full guest loyalty program inside your booking platform — points auto-award on completed tours, tier perks unlock automatically, and guests redeem at checkout.
14-day free trial. No credit card required.
Why operators choose Triviyo Loyalty
Purpose-built for tour and experience operators — not retrofitted from retail or hotels.
Zero plugins, zero integration headaches
Loyalty lives inside the same platform as bookings, payments, and guest profiles. One login, one vendor, one source of truth — no webhook fatigue.
Points tied to actual behavior
Guests earn points only when a tour is completed — not at checkout, not on refunds. Fraud-resistant by design, and perfectly aligned with what you want to reward.
Tier perks that unlock automatically
Configure Silver, Gold, and Platinum tiers with their own discounts, early access windows, and complimentary upgrades. Triviyo calculates lifetime value nightly and promotes guests for you.
Redeem at checkout, in any currency
Guests apply points on your booking page or at the POS. Redemption rates are configurable per tier, and the full flow works in every currency you accept.
Referral rewards built in
Every member gets a personal referral link. When a friend books, both sides earn points automatically — tracked, attributed, and payable without a separate referral SaaS.
Real analytics, not vanity metrics
See enrollment rate, repeat-booking lift, redemption behavior, and revenue contribution per tier. Prove ROI to yourself in weeks, not quarters.
With Triviyo vs. without
What it actually costs operators to run loyalty without an integrated platform.
| What you get out of the box | Triviyo | Without Triviyo |
|---|---|---|
| Setup time | Under 15 minutes | 2–6 weeks integrating a plugin |
| Monthly cost | Included | $49–$499/mo add-on |
| Auto-award on completed booking | ||
| Tier progression & perks | Premium plan only | |
| Redeem at checkout | Requires custom dev | |
| Referral rewards | Separate SaaS | |
| Multi-currency payouts | ||
| Unified guest profile | Siloed in plugin | |
| Loyalty analytics | Built-in dashboards | Export & DIY |
| Support | One team | Ping-pong between vendors |
The full list — no feature gated behind an enterprise call.
Operators driving repeat bookings with Triviyo
"We tried bolting LoyaltyLion onto our old booking system for six months — the point awards never matched completed tours. Triviyo just worked on day one, and our repeat-booking rate climbed 34% in the first quarter."
Mia Svendsen
Owner, Fjord Kayak Tours
"Our Gold tier guests now book 2.3x per year on average. The tier perks — free upgrades, early access to peak dates — cost us almost nothing but drive the guests we actually want."
David Chen
GM, Alpine Adventure Park
Frequently asked questions
Do guests need a separate account to join?
No. Any returning guest with a Triviyo profile is automatically eligible — they just opt in the first time they book. No separate signup, no second password.
How are points awarded and when?
Points are awarded automatically after a booking is completed (the tour has run and no refund was issued). You set the earn rate per currency — for example, 1 point per $1 spent — and we handle the rest.
Can I customize the tiers?
Yes. Pick your own tier names, lifetime-spend thresholds, and perks — discount percentages, early access windows, complimentary upgrades, priority support. Triviyo evaluates tier membership nightly.
What can guests redeem points for?
Points convert to discounts on their next booking at a rate you configure. Guests apply points directly on the booking page or at the POS. You can also offer fixed-value rewards, such as a free add-on at 500 points.
Does it work in multiple currencies?
Yes. Triviyo normalizes earn and redeem rates across every currency you accept, so a guest who books a $200 tour in USD and a €180 tour in EUR earns consistent, predictable points.
Is there an extra fee for the loyalty module?
No. It is included in every Triviyo plan — there is no upgrade, add-on, or per-member fee. You pay for Triviyo; loyalty is part of the platform.